Services and FAQ

Public Transport Services

Abu Dhabi Mobility Centre provides a variety of public transport services in the Emirate of Abu Dhabi to offer an efficient and comfortable transport experience for both residents and visitors, making it an ideal way to travel in the city and its suburbs. The public transport network is designed to ensure the provision of reliable, comfortable, and cost-effective means of transport for everyone.

Services and FAQ

Report Lost and Found

 

  • Locations :
    • Online
    • Call-Center 800850
    • Customer Happiness Offices at Bus Stations- According to working hours
    • TAMM website
  • Requirements:
    • Date and time of lost or found of the item
    • Bus service number or facility location of lost or found item
    • Description of the lost or found item
    • Handing over the found item to the Customer Happiness Offices at bus stations.
    • Contact number
Paying Public Transport Fines

 

  • Locations:
    • Darbi Website
    • Customer Happiness Offices at Bus Stations- According to working hours
    • Sales and Recharge Machines (TVM)
    • TAMM website
  • Requirements:
    • Fine Reference Number.
Requesting Public Transport Fines Grievance

 

  • Locations :
    • Call-Center 800850
    • Customer Happiness Offices at Bus Stations- According to working hours
    • Email: Customer.care@itc.gov.ae
  • Requirements:
    • Emirates ID
    • Contact Number
    • Fine Reference Number
    • A written Brief of the case
Locations and Working Hours of Customer Service Offices

 

  • Locations:
    • ِZayed International Airport (24/7)
    • Al Shahama Bus Station
    • Mohammed Bin Zayed City Bus Station (Mussafah)
    • ِAl Ain Bus Station
    • ِAbu Dhabi Bus Station
    • Madinat Zayed Bus Station
    • Ghayathi Bus Station
  • Working Hours:
    • All weekdays
    • 07:00 AM to 10:00 PM